Payment Policy

Last updated: May 08, 2026

1. Accepted Payment Methods

At Elis Essentials, we offer a variety of secure payment options to ensure a smooth and convenient shopping experience. We accept the following payment methods:

Credit & Debit Cards: American Express, Maestro, Mastercard, Visa
Digital Wallets: Apple Pay, Google Pay, Shop Pay

All transactions are processed in GBP (£). Currency conversion may be applied by your payment provider where applicable.

2. Payment Processing

Payments must be completed at the time of purchase.
Orders will not be processed or shipped until full payment has been received.
If a payment is declined or fails, the order will not be confirmed.

3. Pricing & Currency

All product prices on Elis Essentials are displayed in GBP (£).
Prices are subject to change without notice.
All prices displayed are the final prices you pay — no additional taxes will be charged at checkout.

4. Secure Payment Processing

Elis Essentials uses SSL encryption and trusted payment gateways to ensure your transactions are secure.
We do not store your full credit card or payment details. Sensitive payment information is processed securely by our payment providers.

5. Refunds & Chargebacks

Refunds are processed according to our Refund & Return Policy.
If you experience any issues with your order or payment, please contact us first at support@elisessentials.com so we can assist you.
Unauthorized or unfounded chargebacks may be disputed. We kindly ask that you contact our support team before opening a dispute with your bank or payment provider.
Under the Consumer Rights Act 2015, UK customers are entitled to a refund for items that are faulty, not as described, or not fit for purpose. Nothing in these Billing Terms affects your statutory rights.

6. Fraud Prevention

Elis Essentials reserves the right to cancel or place on hold any order suspected of fraud or unauthorized activity.
Additional identity or payment verification may be requested for high-value transactions or where suspicious activity is detected.

7. Contact Us

Business Information:

Website Name: Elis Essentials
Operated By: LOOMISS LTD
Company Registration Number: 17176290
D-U-N-S Number: 234775050
Registered Office (Administrative Only): 27 Old Gloucester Street, London, WC1N 3AX, United Kingdom

Contact Details:

Opening hours: Monday to Friday: 09:00 – 18:00 (GMT). Customer service will respond within 24 hours on business days.